If you have your personal checking account with Firefighters Credit Union, you and your family have access to ID ASSURE, Firefighters Credit Union’s free identity management service powered by CyberScout™.
If you’ve become a victim of identity theft or discover that you’ve lost your wallet or feel your identification has been compromised in any way, call Firefighters Credit Union at 608 784-9480 and we’ll connect you to an advocate who can answer questions and help you through ID Theft resolution.
Your personal advocate will work with you from the first call you make to report the problem until the crisis is resolved. CyberScout™ will notify appropriate agencies, businesses, and institutions, and create a comprehensive case file for insurance companies and police. They’ll follow through on every aspect of the case until your identity has been restored.
Click the following button to visit our ID ASSURE Knowledge Center.
UPDATE: For the safety of our members and employees we have closed our lobbies. Our drive thru facilities remain open for your transactions. Please call us at 784-9480 to discuss your loan needs or to set up an appointment to close your loan or open a membership. You can also apply for a loan thru on-line banking.Thank you for your understanding. -Firefighters Credit Union
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Additional terms and conditions for cards linked to Business Accounts
YOU AGREE TO DETROY YOUR OLD DEBIT CARD ONCE YOU RECEIVE YOUR NEW CARD AND HOLD FIREFIGHTERS CREDIT UNION HARMLESS FOR ANY LOSS AS A RESULT OF NOT DOING SO.
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