ATM / Debit Cards

Design Your Own MyPicture Debit Card

We are pleased to offer you a new product which allows you to design your own debit card.

SHAZAM ® MyPic Studio ™ allows cardholders with an existing debit card to create a personalized card with a photo from our gallery or any photo you choose—a photo of loved ones, friends, a pet, or a favorite vacation spot. Whatever means the most to you will be displayed on your debit card, making it the favorite card in your wallet.

Cardholders can use MyPic Studio to personalize their MyPicture debit card.

  • Click here for image guidelines.

You must read and understand the terms and conditions.

NOTICE: If you are not currently a member of Firefighters Credit Union, you must first qualify and become a member before creating a card. Click here to view Membership Information.

If you are a current member but do not currently have a debit card you must apply for one first.

ATM Card

  • No Fee ATM Card
  • Withdrawal Money
  • Transfer Funds
  • Check Your Balance

ATM Locator – Alliance One

Debit Card

  • No Fee Debit Card
  • Accepted Anywhere VISA Is Accepted
  • Make Purchases With Funds From Your Checking Account
  • Withdrawal Cash From Thousands Of ATM’s

Firefighters Credit Union has made a wise decision to let you keep some of your money. How? By giving you access to more ATM’s and fewer fees. Alliance One gives you convenient access to your money – whether you’re traveling across the country or just across town.

Debit Card Fraud Alerts and Balance Information


Download SHAZAM BOLT$ for free from the Apple App Store, Google Play, or log in to and enter your full card number to determine if your card is eligible.

BOLT$ User Guide

BOLT$ Terms and Conditions

Lost Or Stolen ATM/Debit Card

If your card is lost or stolen, please call Firefighters at 608-784-9480 during business hours or if after business hours or on the weekend contact Shazam by calling 1-800-383-8000.

Protecting you from unauthorized use of your debit card is one of our top priorities at Firefighters Credit Union. To minimize fraud, we have now partnered with Shazam, our electronic funds network, which has put into place a monitoring system, called Shazam R.A.D.A.R., to help guard your debit card against fraudulent activity. If a suspicious transaction is detected on your debit card, you will be contacted either by Firefighters Credit Union or a Shazam fraud specialist calling on our behalf to verify the transaction(s) in question.  If you need to return a call to a Shazam Fraud Specialist please contact them at 1-866-508-2693.

Please remember we will NOT ask for your debit card number or Personal Identification Number (PIN) to verify your identity. Always use caution when providing your debit card information and contact us immediately if you suspect your debit card has been stolen or compromised.

Usage of our VISA Debit Card may be blocked in foreign countries where the possibility of fraud is extremely high or where an exceptional number of fraudulent transactions have originated. If you will be traveling internationally and want to find out if you are able to use your card at your destination, please call (608) 784-9480 before you go.

Usage of our VISA debit cards may be blocked for certain PINLESS and signature based transactions.