Careers

Job Overview

At Firefighters Credit Union, we are committed to helping our members achieve their financial goals with personalized, trustworthy service. We’re looking for a detail-oriented, member-focused individual to join our team as a Full-Time Consumer Loan Officer.

This position plays a key role in supporting our members by providing consumer loan products, evaluating loan applications, and delivering a positive loan experience from start to finish. If you are driven, analytical, and passionate about helping people, we’d love to hear from you.

What You’ll Do:

• Work directly with members to provide all types of consumer loan products.
• Conduct interviews with applicants to gather financial and background information.
• Analyze credit reports and determine creditworthiness.
• Process loan applications, prepare documentation, and ensure accuracy and completeness.
• Present and explain loan options, interest rates, terms, and repayment plans.
• Approve or deny loan applications within delegated authority.
• Provide clear and professional communication in the case of loan denials, including alternative recommendations.
• Stay current on lending regulations, policies, and market trends.
• Ensure loan files meet all compliance and regulatory requirements.

Schedule:

• Full-time: 40 hours per week
• Monday through Friday, with standard business hours
• May occasionally assist at other branch locations.

What We’re Looking For:

• Associate degree or equivalent combination of education and experience
• Minimum of 1 year experience in loan processing or a financial institution setting
• Working knowledge of consumer lending practices, credit analysis, and loan documentation
• Strong communication and customer service skills
• High attention to detail, accuracy, and professionalism

Job Type: Full-time

Pay: Competitive pay based on experience

Expected Hours: 40 hours per week

Benefits:

• 401(k) with employer matching
• Health, dental, and vision insurance
• Paid time off
• Employee assistance program
• Professional development opportunities
• Flexible scheduling within business needs

Location:

• Work Location: In person
• Ability to Commute: Onalaska / Holmen, WI
• Ability to Relocate: Must be able to relocate before starting work (Required)

Job Overview

At Firefighters Credit Union, we pride ourselves on delivering outstanding financial products and services while creating a positive and supportive work environment. Due to our ongoing growth, we are seeking a motivated, customer-focused individual to join our team as a Full-Time Teller.

What You’ll Do:

• Deliver exceptional customer service both in person and over the phone.
• Assist members with banking transactions, including deposits, withdrawals, and payments.
• Provide support to ensure smooth branch operations and member satisfaction.
• Help maintain accurate records and follow operational guidelines.

Schedule:

• Full-time: 30-40 hours per week.
• Flexible schedule during peak hours: Monday through Friday, between 7:45 AM and 5:45 PM.
• Rotating Saturday morning shifts. (1-2 Saturdays per month)
• May occasionally assist at other branch locations.

What We’re Looking For:

• Cash handling experience is required. Must be able to accurately count and distribute cash back to members.
• Strong organizational skills and attention to detail.
• A positive attitude and eagerness to learn.
• A commitment to delivering outstanding service and building long-term relationships.

Job Type: Full-time

Pay: $15.00 – $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Rotating shift
• Weekends as needed

Ability to Commute:

• La Crosse, WI 54601 (Required)

Ability to Relocate:

• La Crosse, WI 54601: Relocate before starting work (Required)

Work Location: In person