Privacy Policy
Privacy Notice And Disclosure
Firefighters Credit Union, your member owned financial institution, is committed to providing you with competitive products and service to meet your needs and help you reach your financial goals. We are equally committed to protecting the privacy of our members. Under Federal law, we are required to give you this privacy notice to explain how we collect, disclose, and safeguard your personal financial information.
If you have any questions, please feel free to contact a member service representative at (608)784-9480 or write to:
Member Services Department
Firefighters Credit Union
525 5th Ave S
La Crosse, WI 54601
OUR PRIVACY POLICY
As your financial institution, we are committed to providing you with competitive products and services to meet your financial needs. In order for us to conduct the business of the credit union, we may share information about you to process certain transactions on your behalf and to provide you with other financial opportunities. In order to do so, we have entered into joint agreements with other companies that either provide services to us or additional financial products for you to consider.
Under these agreements, we may also disclose all the information we collect about you, as described below, to companies that perform marketing services on our behalf, or to other financial institutions with which we have joint marketing agreements. To protect our member’s privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not sell or rent member information to third parties, nor do we permit the companies we work with to sell the information we provide to other third parties.
If you terminate your membership with Firefighters Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.
Information Firefighter Credit Union May Collect About You
We will collect nonpublic personal information about you from the following sources:
- Information We Receive From You On Applications Or Other Forms;
- Information About Your Transactions With Us, Our Affiliates, Or Other Companies We Work Closely With; And
- Information We Receive From A Consumer Reporting Agency
Information We May Disclose
We may disclose the following kinds of nonpublic personal information about you:
- Information We Receive From You On Applications Or Other Forms, Such As Name, Address, Social Security Number And Income;
- Information About Your Transactions With Us, Our Affiliates, Or Others, Such As Your Account Balances, Payment History; And
- Information We Receive From A Consumer Reporting Agency Such As Your Credit Worthiness And Credit History
Parties Who Receive Information From Us
We may disclose nonpublic personal information about you to the following types of third parties:
- Financial Service Providers, Such As Other Financial Institutions With Whom We Have Joint Marketing Agreements And Those That Provide Mortgage, Credit Card And Insurance Services.
- Non-Financial Companies, Such As Consumer Reporting Agencies, Data Processors, Check/Share Draft Printers, Plastic Card Processors, Direct Marketers, And Government Agencies
We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct operations of our credit union, and follow your instructions as you authorize, or to protect the security of our financial.
How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
How You Can Protect Your Privacy
Firefighters Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
- Protect Your Account Numbers, Plastic Cards Numbers, PINs (Personal Identification Numbers) Or Passwords. Never Keep Your PIN With Your Card, Which Can Provide Free Access To Your Accounts If Your Card Is Lost Or Stolen.
- Use Caution When Disclosing Your Account Numbers, Social Security Numbers, Etc. To Other Persons. If Someone Calls You Explaining The Call Is On The Behalf Of The Credit Union And Asks For Your Account Number, You Should Be Aware. Official Credit Union Staff Would Have Access To Your Information And Will Not Need To Ask For It.
- Keep Your Information With Us Current. If Your Address Or Phone Number Changes, Please Let Us Know. It Is Important That We Have Current Information On How To Reach You. If We Detect Potentially Fraudulent Or Unauthorized Activity Or Use Of An Account, We Will Attempt To Contact You Immediately.
Notices About Practices For Collecting Information From Children
Firefighters Credit union does not knowingly collect, maintain or use personal information from our website about children under age 13, and that the website is not designed to attract children. If a child whom we know to be under age 13 sends personal information to us online, we will only use that information to respond directly to that child, notify parents, or seek parental consent. Let us know if you have any questions. Please do not hesitate to call us; we are here to serve you.
Website Privacy Statement
Our website is designed to keep you informed about the many financial services available to you as a member. It also provides you with tools to effectively and conveniently manage your finances.
Firefighters Credit Union respects your privacy and would like to assure you that we do not collect identifying information from you. We currently collect information such as:
- How Many People Visit Our Site
- From Which Domain Our Visitors Come From Such As Yahoo.Com, And
- Which Browsers Visitors Use To Visit Our Site
We use these statistics to monitor peak usage times and track which areas of our website are of most interest to our visitors.
You can link to other websites from within our site. These links are offered as a service to you and Firefighters cannot be held responsible for the content of the alternate sites. An alternate’s websites privacy policy may differ from those of Firefighters Credit Union. Therefore we encourage you to read the policies of the websites reached through our links.
If you have questions about the privacy or security of Firefighters Credit Union’s web site, please contact us at www.memberservices@myfirecu.org.
