Firefighters Credit Union is aware of an investigation that has begun regarding a data breach at Target Retail stores that involve millions of consumer’s credit and debit card records. The breach appears to have begun at Target retail stores between the dates of November 27, 2013 through December 15, 2013. Firefighters Credit Union is working with our debit card processor to determine if any of our Member’s information was compromised and will be notifying any affected members with options to close any compromised cards and subsequent reissue of cards.
Firefighters Credit Union recommends that members monitor their accounts closely. It is always a good practice to keep a close watch on your accounts for any unauthorized transactions and this is especially important when a data breach has occurred. You can monitor your accounts via It’s Me 247 Online Banking, where you can view debit card transactions in real-time. If you have not used our Online Banking system yet, please contact us for assistance with enrolling at 608-784-9480. You can also access transaction information via our Audio Response at 1-877-772-1118. Should you see any unauthorized transactions on your account, contact us at 608-784-9480 during business hours or if after hours at 1-800-383-8000. You can also contact Target directly at 866-852-8680. Firefighters Credit Union monitors transactions 24/7 via a Fraud Manager services that is in place for all members debit cards.
If you have concerns and feel more comfortable closing your existing card immediately and re-ordering a card, please let us know. Please be aware that there could be a delay in receiving your new card due to the volume of new cards being ordered, as the first priority will be to reissue compromised cards.
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Firefighters Credit Union provides MyPic Studio™ Service subject to the following terms and conditions. These terms and conditions are in addition to those found in your Account Agreement. The image submitted by you is herein referred to as the “Image”.
Additional terms and conditions for cards linked to Business Accounts
YOU AGREE TO DETROY YOUR OLD DEBIT CARD ONCE YOU RECEIVE YOUR NEW CARD AND HOLD FIREFIGHTERS CREDIT UNION HARMLESS FOR ANY LOSS AS A RESULT OF NOT DOING SO.
By accepting these terms and conditions you acknowledge that you have read and understand them and agree to be bound by them.
The better quality the image is, the better the final card design. For all images, you must:
Note: Be aware that an image captured with a disposable camera or cell phone does not produce the high quality, high-resolution image required for MyPic Studio and cannot be used.
SHAZAM® MyPic Studio™ presents the cardholder with a message if a problem is encountered during the image upload process.
Potential problems may include:
Any image that includes the following is not acceptable for MyPic Studio™: