Firefighters Credit Union will never solicit any of your personal account information via text, email or automation. Please remember to NEVER respond to a text or email requesting your personal information, account or credit card information 

Phone Phishing Scams

Firefighters Credit Union has recently been notified of a telephone phishing scam. Some members have been reporting that they’ve received automated phone calls telling them that their debit cards are frozen and to press one. The calls have been coming from the following number: 375-843-8993. Please Do NOT respond to this request for information!

Be suspicious of any e-mail, text message or phone call with urgent requests for your personal financial information.  Do not open unsolicited e-mails or text messages. Never provide your personal information or account information based on an e-mail, phone call or text request.

Calls from someone who claims to be a Firefighters Credit Union representative and knows your debit card account number –BUT who wants the three-digit code on the back of the card for whatever reason – should be treated the same way, hang up and contact the Credit Union as soon as possible.

Please remember that Firefighters Credit Union, DOES NOT e-mail, text message or telephone our members asking for personal information such as debit card number, pin number, complete social security numbers, dates of birth, etc. For that matter, no legitimate company that you do business with solicits this information.  If you feel you have been a victim of fraud, please contact us at 608-784-9480.

In accordance with the Dodd-Frank Wall Street Reform and Consumer Protection Act, through December 31, 2012, all funds in ‘‘noninterest-bearing transaction accounts’’ are insured in full by the National Credit Union Administration. This unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to members under the NCUA’s general share insurance rules.

The term ‘‘noninterest-bearing transaction account’’ includes a traditional share draft account (or demand deposit account) on which the insured credit union pays no dividend. It does not include any transaction account that may earn dividends, such as a negotiable order of withdrawal (‘‘NOW’’) account, money-market account, or Interest on Lawyers Trust Account (‘‘IOLTA’’), even if share drafts may be drawn on the account. The temporary full insurance coverage of ‘‘noninterest-bearing transaction accounts’’ expires on December 31, 2012. After December 31, 2012, funds in  on interest bearing transaction accounts will be insured under the NCUA’s general share insurance rules, subject to the Standard Maximum Share Insurance Amount of $250,000. For more information about NCUA insurance coverage of transaction accounts, visit http://www.ncua.gov.

Make your appointment with a mortgage loan officer today!

Contact Troy Arenz in our Onalaska Mortgage Branch at (608) 784-9480 Ext. 207 tarenz@myfirecu.org or Matt Faron in our Holmen office at (608) 784-9480 Ext. 252 mfaron@myfirecu.org